Refund Policy

We want you to be 100% satisfied with your purchase from DeskCycle Pro. If you are not, we're here to help.

Returns

You have 30 days from the date of delivery to request a return. To be eligible for a return:

• The item must be unused and in the same condition you received it.

• It must be in the original packaging.

To start a return, contact us at support@deskcyclepro.store. We will provide instructions on how to return your item.

Refunds

Once we receive your returned item, we will inspect it and notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again.

• Contact your credit card company.

• If you still have not received your refund, contact us at: support@deskcyclepro.store

Exchanges

We only replace items if they are defective or damaged.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made a mistake with your order.